SHIPPING AND HANDLING

ORDER PROCESSING

All Orders placed on ARTTHUGINC.COM are processed Monday-Friday and shipped within 3-7 business days.(Excluding major holidays and Weekends)

  • Once your order is shipped you will receive an E-mail with your tracking information.

*During Peak periods and orders placed over the weekend, cancellations may not be possible. 

USA SHIPPING

We offer the following Shipping rates in the USA: 

  • Standard – $5.99

  • Express – $15.99

*Selecting Express shipping does not bypass the 3-5 business day processing time. 

INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES

International orders will be subject to: :

  • USPS Terms and Conditions and Privacy Policy.

  • Payment of duties at checkout through USPS covers the following:

  • The stated fees at the time of checkout which includes Customs duties/taxes.(Duties and taxes are non-refundable)

  • The payment of stated fees at the time of checkout (Customs duties/taxes)

INTERNATIONAL SHIPPING

Art Thug Inc., Ships to the following countries: 

  • AE, AR, BH, BR, CA, CO, CR, DO, EC, EG, GT, HK, HU, ID, IL, JM, KW, KZ, LB, MN, MX, NG, PA, PH, PK, QA, SA, SG, SV, TR, TW, UA, UY, VE, VN, ZA

  • Shipping Rates: USPS Express $40 USD

  • If you receive an email from USPS or your local customs agency requesting for additional payment, Reach out to SUPPORT@ARTTHUGINC.COM

For more information E-mail us at SUPPORT@ARTTHUG.COM 

Ground
$5 flat rate

2nd Day 
$21 flat rate

 

Overnight
$34 flat rate

RETURN GUIDELINES

RETURN POLICY 

  • You have up to 14 days upon receiving shipment to return items purchased on: ARTTHUGINC.COM

  • Orders must be returned by mail only.

  • Item(s) purchased must be in new, unused condition with original tags still attached.

  • Once your order is received and inspected, a refund to your original payment method will be processed. Shipping Charges are non-refundable. Allow 3-5 business days for your refund to process.

  • *Domestic Returns are free when you use our pre-paid returns shipping label upon review.

  • *International (Global-E) Returns are charged a flat rate when you use our pre-paid returns shipping label.

EXCHANGES

ARTTHUGINC.COM does not offer exchanges. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s). 

ITEMS PURCHASED DURING THE SALE PERIOD

All Sale Items are Final.

DISCLAIMER

Frequent returns or unusual pattern/activity will be flagged in our system.

If we notice that our return policy is being abused or we identify unusual pattern/activity we may cancel or refuse current, future order(s) and returns. 

For more information E-mail SUPPORT@ARTTHUGINC.COM.