SHIPPING AND HANDLING
ORDER PROCESSING
All Orders placed on ARTTHUGINC.COM are processed Monday-Friday and shipped within 3-7 business days.(Excluding major holidays and Weekends)
Once your order is shipped you will receive an E-mail with your tracking information.
*During Peak periods and orders placed over the weekend, cancellations may not be possible.
USA SHIPPING
We offer the following Shipping rates in the USA:
Standard – $5.99
Express – $15.99
*Selecting Express shipping does not bypass the 3-5 business day processing time.
INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES
International orders will be subject to: :
USPS Terms and Conditions and Privacy Policy.
Payment of duties at checkout through USPS covers the following:
The stated fees at the time of checkout which includes Customs duties/taxes.(Duties and taxes are non-refundable)
The payment of stated fees at the time of checkout (Customs duties/taxes)
INTERNATIONAL SHIPPING
Art Thug Inc., Ships to the following countries:
AE, AR, BH, BR, CA, CO, CR, DO, EC, EG, GT, HK, HU, ID, IL, JM, KW, KZ, LB, MN, MX, NG, PA, PH, PK, QA, SA, SG, SV, TR, TW, UA, UY, VE, VN, ZA
Shipping Rates: USPS Express $40 USD
If you receive an email from USPS or your local customs agency requesting for additional payment, Reach out to SUPPORT@ARTTHUGINC.COM
For more information E-mail us at SUPPORT@ARTTHUG.COM
Ground
$5 flat rate
2nd Day
$21 flat rate
Overnight
$34 flat rate
RETURN GUIDELINES
RETURN POLICY
You have up to 14 days upon receiving shipment to return items purchased on: ARTTHUGINC.COM
Orders must be returned by mail only.
Item(s) purchased must be in new, unused condition with original tags still attached.
Once your order is received and inspected, a refund to your original payment method will be processed. Shipping Charges are non-refundable. Allow 3-5 business days for your refund to process.
*Domestic Returns are free when you use our pre-paid returns shipping label upon review.
*International (Global-E) Returns are charged a flat rate when you use our pre-paid returns shipping label.
EXCHANGES
ARTTHUGINC.COM does not offer exchanges. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s).
ITEMS PURCHASED DURING THE SALE PERIOD
All Sale Items are Final.
DISCLAIMER
Frequent returns or unusual pattern/activity will be flagged in our system.
If we notice that our return policy is being abused or we identify unusual pattern/activity we may cancel or refuse current, future order(s) and returns.
For more information E-mail SUPPORT@ARTTHUGINC.COM.